{"product_id":"communicating-at-work-paperback","title":"Communicating at Work - Paperback","description":"\u003cp\u003eby \u003cb\u003eTony Alessandra\u003c\/b\u003e (Author), \u003cb\u003eHugh Garner\u003c\/b\u003e (Author), \u003cb\u003eAnthony J. Alessandra\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003eIn today's competitive workplace, your ability to communicate is your most important business skill. \u003cbr\u003e This valuable handbook to better business communication can help you develop the skills you need to succeed. Using real-life examples, it offers practical, easy-to-use instruction in writing effective memos and reports, making memorable presentations, and leading productive meetings. It also introduces key telephone skills, shows you how to interpret body language and personal communication styles -- and teaches you the critical listening and questioning skills you need to get ahead. \u003cbr\u003e Whether you're a top manager trying to lead a large organization or one of the millions of people who actually get the work done, \u003ci\u003eCommunicating at Work\u003c\/i\u003e can help you be more effective, get more of what you want out of work, and improve your chances for success.\u003c\/p\u003e\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003e\u003cb\u003eTony Alessandra, Ph.D., CPAE\u003c\/b\u003e Recognized by \u003ci\u003eMeetings \u0026amp; Conventions Magazine\u003c\/i\u003e as \"one of America's most electrifying speakers,\" Tony's natural wit combined with his knowledge, experience, and education has captivated audiences in over 1000 keynote speeches worldwide. His clients include Fortune 500 giants, smaller companies, and professional associations. Relationship Strategies, Customer Service, and Collaborative Selling are his most often requested idea-packed topics. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003eWhile working his way through college as a salesman, Tony earned his B.B.A. (Notre Dame), M.B.A. (U. of Conn.), and Ph.D. (Georgia State U., in 1976). He taught marketing and sales at the university level for eight years before becoming a full-time professional speaker in 1979. Since then, Tony has authored 10 books, including \u003ci\u003eNon-Manipulative Selling, The Art of Managing People, Publish \u0026amp; Flourish, \u003c\/i\u003e and \u003ci\u003ePeople Smart.\u003c\/i\u003e His expertise is also featured in several award-winning audio and video training programs, including \u003ci\u003eThe Power of Listening\u003c\/i\u003e film. \u003cp\u003e\u003c\/p\u003eTony lives in La Jolla, California, with his wife, Sue, and their four children. \u003cp\u003e\u003c\/p\u003eTo reach Tony, contact: \u003cp\u003e\u003c\/p\u003eAlessandra \u0026amp; Associates, P.O. Box 2767, La Jolla, CA. 92038. (800) 222-4383 or FAX (619) 459-0435.\u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 272\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.71 x 8.53 x 5.44 IN\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eIllustrated:\u003c\/strong\u003e Yes\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e August 01, 1993\u003c\/div\u003e","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":42723447799871,"sku":"9780671788551","price":17.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0105\/8226\/1823\/files\/065ab528e61085601461cbfbd4c071c3.webp?v=1765099199","url":"https:\/\/dhl-adrianne.myshopify.com\/products\/communicating-at-work-paperback","provider":"BBB","version":"1.0","type":"link"}