by Catherine Mattiske (Author)
Confident Facilitation Skills: Tools and Techniques for the Professional Facilitator Confident Facilitation Skills combines self-study with realistic workplace activities to provide you with the key skills and techniques to become a more effective facilitator. You will be guided through a comprehensive approach to prepare for a facilitation session, focus the group, draw out ideas, manage difficult behavior, build consensus, maintain high energy, close the session, and construct customized agendas. Confident Facilitation Skills also includes a comprehensive reference guide of proven group facilitation techniques. Facilitation is fast becoming a key skill for anyone who is in a team, leading a project team, heading up a working group, or managing a department. Facilitation is the skill and art of guiding others to solve problems to achieve objectives without personally giving advice or offering solutions. A facilitator provides the structure and process - enabling groups to function effectively and make high-quality decisions. Confident Facilitation Skills includes the Confident Facilitation Initial Meeting Tool, provided to you as a free download.