{"product_id":"decision-science-and-queueing-theory-paperback","title":"Decision Science and Queueing Theory - Paperback","description":"\u003cp\u003eby \u003cb\u003eDavid a. Brown\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003eAn introduction to decision science with an emphasis on queueing theory. Decision science methods are examined to determine an appropriate method for analyzing call centers. A hybrid queueing theory\/simulation model is discussed as a method of analyzing call center operational characteristics.\u003c\/p\u003e\u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 152\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.35 x 9 x 6 IN\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e April 19, 2011\u003c\/div\u003e","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":42732795723839,"sku":"9781257623969","price":30.58,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0105\/8226\/1823\/files\/2b9b0d0108fe47a695e4b799b174b8a4.webp?v=1765133693","url":"https:\/\/dhl-adrianne.myshopify.com\/products\/decision-science-and-queueing-theory-paperback","provider":"BBB","version":"1.0","type":"link"}