{"product_id":"quality-management-tools-methods-and-standards-paperback","title":"Quality Management: Tools, Methods and Standards - Paperback","description":"\u003cdiv\u003e\u003cp style=\"text-align: right;\"\u003e\u003ca href=\"https:\/\/reportcopyrightinfringement.com\/\" target=\"_blank\" rel=\"nofollow\"\u003e\u003cb\u003eReport copyright infringement\u003c\/b\u003e\u003c\/a\u003e\u003c\/p\u003e\u003c\/div\u003e\u003cp\u003eby \u003cb\u003eMarco Sartor\u003c\/b\u003e (Editor), \u003cb\u003eGuido Orzes\u003c\/b\u003e (Editor)\u003c\/p\u003e\u003cp\u003eThe current economic climate, characterized by growing international competition, is forcing companies to rethink their approach in terms of strategy, the customer and supplier relationship, processes and human resource management. In this context, 'quality management' - synonymous with efficiency, effectiveness and competitiveness, becomes essential. \u003cbr\u003e \u003ci\u003eQuality Management: Tools, Methods and Standards\u003c\/i\u003e fills a gap in the current literature by providing an updated overview of the discipline and its boundless fields of application from industry to public administration. Written by authors with both academic and practitioners backgrounds, the book serves as a culmination of the knowledge they have gained as managing directors and chairmen of leading companies. Starting from the history of quality, the authors provide the reader with a review of the main tools and approaches aimed at improving effectiveness and efficiency in organizations. Balanced scorecard, QFD, and FMEA are some of the solutions that are first introduced theoretically and then described in their application. International standards are also broadly discussed: ISO 9001, ISO 14001, ISO 45001, ISO 27001 and SA8000 are described in their essential features and implementation patterns. \u003cbr\u003e This book should be considered a must-read for students, academics, and practitioners who are interested in the theory and practice of quality management.\u003c\/p\u003e\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003e\u003cb\u003eMarco Sartor\u003c\/b\u003e is Professor of Quality Management and Industrial Economics at the University of Udine, Italy. He has published many scientific papers in leading journals including the \u003ci\u003eInternational Journal of Production Economics\u003c\/i\u003e, the \u003ci\u003eInternational Journal of Operations and Production Management\u003c\/i\u003e, \u003ci\u003eProduction Planning and Control\u003c\/i\u003e, the \u003ci\u003eJournal of Purchasing and Supply Management\u003c\/i\u003e and \u003ci\u003eInternational Business Review\u003c\/i\u003e. \u003cb\u003eGuido Orzes \u003c\/b\u003eis Assistant Professor of Management Engineering at the Free University of Bozen - Bolzano, Italy. He has published in leading operations management and international business journals such as the \u003ci\u003eInternational Journal of Operations and Production Management\u003c\/i\u003e, the \u003ci\u003eInternational Journal of Production Economics\u003c\/i\u003e, \u003ci\u003eInternational Business Review\u003c\/i\u003e and the \u003ci\u003eJournal of Purchasing and Supply Management\u003c\/i\u003e.\u003c\/p\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 312\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.8 x 8.9 x 6 IN\u003c\/div\u003e\n            \u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e May 09, 2019\u003c\/div\u003e\n            ","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":43159883284543,"sku":"9781787698048","price":104.02,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0105\/8226\/1823\/files\/zgQwwIdh4I9781787698048.webp?v=1777002501","url":"https:\/\/dhl-adrianne.myshopify.com\/products\/quality-management-tools-methods-and-standards-paperback","provider":"BBB","version":"1.0","type":"link"}